Verify Your Account Once
One verification covers everything you do with your balance. We ask for a photo of your National ID or passport, a selfie, and a wallet or bank statement that shows your name — the same name you registered with. Once our team approves it, deposits and payouts both move without a second check, and your account is harder for someone else to
take over. We hold those files for verification only. If a detail on your ID does not match your account name, tell support before you send money — fixing it afterwards takes longer.
- Open your profile — Sign in, open the account area and choose verification. The upload buttons accept one ID photo and one selfie, taken in good light with all four corners visible.
- Send your ID — Use your National ID or passport. Make sure the name and number read clearly — a blurry photo is sent back and slows the whole check down.
- Add your wallet name — Upload a bKash, Nagad, Rocket or bank statement showing your name. That is how we confirm the payout route belongs to you and not to someone else.
- Wait for the approval — Our team checks the files and updates your account status. You see the result in the account area, and after that deposits and payouts skip the extra step.